Utility Bills Assistance
Need help covering your utility bills? FirstEnergy and Cuyahoga County provide a number of services that can assist residents:
The Percentage of Income Payment Plan (PIPP):
www.energyhelp.ohio.gov
Home Energy Assistance Program (HEAP) 2-1-1 Helpline:
211 website
Save the Dream Ohio – Utility Assistance Plus (UAP): Emergency Rental Assistance:
savethedream.ohiohome.org
Emergency rental Assistance:
COHHIO – Coalition on Homelessness and Housing in Ohio
For a complete list of assistance programs for which customers may be eligible, including installment payment plans and budget billing, please visit:
www.firstenergycorp.com/billassist
Cleveland Water is also providing a number of utility assistance avenues including;
Homestead Discount Program
call (216) 664-3130 or visit clevelandwater.com/discount-programs
Water Affordability Program
call (216) 774-2349 or visit chnhousingpartners.org/utilityassistance
Low-Income Household Water Assistance
Customers can apply via CHN Housing Partners or Step Forward by calling (216) 350-8008 or visiting chn.itfrontdesk.com or stepforward.itfrontdesk.com.
Home Repair Assistance
call (216) 325-1149 or visit chnhousingpartners.org/energyservices
